Frequently Asked Questions
Everything you need to know about our authentic Moroccan beauty rituals.
Are your products 100% organic and authentic?
Yes, all Zawina Morocco products are ethically sourced directly from Moroccan cooperatives. Our Argan and Prickly Pear oils are cold-pressed and certified organic to ensure maximum potency and purity.
How long does shipping take?
We offer worldwide shipping. Orders are typically processed within 1-2 business days. International delivery usually takes 5-10 business days depending on your location and local customs processing.
What is your return policy?
We want you to love your skincare. If you are not satisfied with your purchase, you can return unopened and unused products within 30 days of delivery for a full refund or exchange.
Are your products safe for sensitive skin?
Most of our products, such as our pure Rose Water and Argan Oil, are excellent for sensitive skin due to their natural, single-ingredient compositions. However, we always recommend performing a patch test before full application.
Do you test on animals?
Never. Zawina Morocco is a cruelty-free brand. We are committed to ethical beauty practices and ensure that none of our ingredients or finished products are tested on animals.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay through our secure checkout system.